Windows 11: The problems have already started

The update requires a 1 GHz 64-bit processor, 4 GB of RAM, and 64GB of disk space, a DirectX 12 compatible video card, and TPM 2.0 support - the latter is the big issue.

The Trusted Platform Module (TPM) is a chip integrated into a computer's logic board to ensure the integrity of the operating system's security. This module stores encryption keys, user identities, and is the first line of defense against many cyberattacks. Windows 11 requires the most advanced version of this module, TPM 2.0. The problem is that not all computers have been factory-equipped with TPM 2.0 since it was released in 2014.

According to Pplware, “The problem even affects many PCs in the Surface line, manufactured by Microsoft itself and released only two or three years ago. This is the case of one of the most ambitious models in Microsoft's catalog, the huge Surface Studio 2. This machine is intended for designers and creatives, with a huge 28-inch touchscreen where you can draw precisely thanks to the help of the Surface Pen digital pen. This powerful machine was put on sale in 2018 at a price around 3,500 dollars. Its users, however, will have to live in the limbo of Windows 10 (which will continue to receive updates and support until 2025), despite the fact that the machine has more than enough power to install the new version of the operating system.”

This problem is causing many users who have a recent PC, even compatible with the new specifications, to encounter an incompatibility warning when using the tool that Microsoft made available to the public to check if their computer supports the update.

Digiplanet has the solution for this situation! Until 2025, Windows 10 will continue to work, so you can opt for a Refurbished computer at a more affordable price, without the need to buy a new PC right now.

Until the definitive closure of Windows 10, other solutions will surely emerge besides buying a new computer. If you are looking for a laptop compatible with the new Windows, you don't need to buy a new one - there are refurbished laptops that are compatible.

If you have any questions, you can call our customer support and our technicians will be happy to help you!

Maria do Mar Sousa, 8/2/2021