Christmas:delivery times may be affected.

Frequently Asked Questions

Here you can consult the answers to frequently asked questions.
If you still need help, we have a specialized team ready to help!

Contact us

What does the outlet consist of?

Our Outlet consists of offering quality products comparable to the products sold in other sections of the store, but with reduced prices.

These products may include older generation equipment, overstocked products, or items with minor imperfections. 

Are outlet products of lower quality?

No! The products from the Outlet may be from previous generations, excess stock, or have minor imperfections, but they are still quality products.

Do outlet products have a guarantee?

Yes, all Outlet products from Digiplanet have the same warranty as the other products in the store.

Can I exchange or return an outlet product?

If you are not satisfied with your equipment, Digiplanet guarantees you the right to exchange or return it for 14 days

What are the payment methods?

You can pay for your order in various ways, such as debit card, credit card, MBWay, Multibanco, etc. It is also possible to pay for your purchase in installments with Klarna.

You can check all our payment methods here.