New Windows issue

25 Mar, 2021
Posted by: Equipa Digiplanet

How to solve the problem of the new Windows 10 update?

In the last week has your computer had a blue screen error? If you have Windows 10 installed on your computer, it is likely that this has happened to you.

On the second Tuesday of each month, Microsoft releases news for its operating system, in order to try to improve it. In the last Patch Tuesday, name given to that day, the updates brought some problems for users, more precisely when trying to use the printer. This update is installed automatically, so most people are not aware of it. For now, it is not known how many laptops are being affected by this phenomenon, but it is known that they are getting stuck in tools like Office. Microsoft has already presented a way to solve these software errors while it doesn't solve the problem and we make it available here!

To get rid of this error on your device, just follow these steps:

1 - Search the start menu for “command line”.

2 - Click on “Run as administrator”.

3- Copy and paste this line: rundll32 printui.dll,PrintUIEntry /Xg /n “KX driver for Universal printing”

4 - Replace the line “KX driver for Universal printing” with the name of your printer.

5 - The above command will open the printer dialog. In the “attributes” field, if you do not say “direct”, run the following command: rundll32 printui.dll,PrintUIEntry /Xs /n “KX driver for Universal printing” attributes +direct

6- Closes the printer configuration interface and the command line.

If these steps don't work, the last solution is to uninstall the latest update!

1 - Search in the “Settings” menu

2 - Click on “View update history”:

3 - Click on ”Uninstall updates”:

4 - Locate the latest update (Windows 10 KB5000802) and click on “Uninstall”

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