Member-Get-Member Program Regulation (DigiClub)
1. Period of validity
The present "Member-Get-Member" program will come into effect on April 20, 2023.
2. Definitions
Member-Get-Member (MGM) Program Program by Digiconta – Soluções Tecnológicas, Lda (abbreviated Digiplanet), NIPC 500599050, headquartered at Estrada da Outurela, 118, Parque Holanda, Edifício Holanda 1, 2790 – 114 Lisbon and whose objective is to obtain new clients through current clients or third parties.
DigiClub - Name of the Digiplanet Member Get Member program.
Indicator - Person, whether a client of Digiplanet or not, who, meeting the eligibility criteria defined by Digiplanet at any given time, has registered in the respective Program.
Indicated - New customer who makes a purchase of a product or service from Digiplanet through a link or personalized code designed by the Program.
Award - Monetary value accumulated by the Indicator in their account on the Digiplanet MGM Platform that they can use, within the conditions of the Program, to purchase products and/or services in the Digiplanet online store.
Discount Code - Code associated with a link that the Indicated must use to make purchases in the Digiplanet online store, benefiting from the discount and thus allowing the assignment of a Prize to the Indicator.
Link - Access URL to the Digiplanet online store that contains the discount code assigned to the Referrer and allows the Referred to make their purchases with a discount.
MGM Platform - Management platform for the awards of each registered Indicator where both it and the Digiplanet team can know at any time the value accumulated as well as the Program rules.
Program Page - Digiplanet website page where the features, regulations, rules, and temporary promotions of the Digiplanet MGM Program are made available.
Prize Code - Code that the Indicator will have to use each time they want to benefit from the rewards accumulated through the MGM Program.
3. Mechanism
3.1. Each Referrer who is invited and joins the MGM Program by registering on the MGM Platform is assigned a personalized Link that Digiplanet sends through digital means (email, SMS, website, other) to the Referrer, intended to be shared with their friends and acquaintances.
3.2. Membership is free and implies acceptance/compliance with the Regulations.
3.3. By registering on the MGM Platform, the Indicator is expressly accepting the Terms and Conditions and the Privacy Policy.
3.4. Only individuals over 18 years old can join the MGM Program.
3.5. Orders placed before joining the MGM Program will not be counted.
3.6. Employees of Digiplanet – Soluções Tecnológicas, Lda. cannot join the MGM Program.
3.7. The Referrer shares the access Link to the Digiplanet store containing the discount code with the Referrals, who visit the Digiplanet store through that Link.
3.8. When the Indicated makes a purchase of goods or services eligible for the MGM Program at the Digiplanet online store where they have entered through the Link received from the indicator, they benefit from a discount indicated in this regulation and attached documents.
3.9. The Indicated must always check at checkout (the moment before payment) if the discount code associated with the link is correctly entered and if the discount is indeed accounted for on the payment page; otherwise, the discount will not be applied and the Indicated will lose the right to that discount.
3.10. Whenever the Indicated makes a purchase in the Digiplanet online store where they accessed with the Link or used the Indicator's discount code, the latter will receive a reward for the purchase, whenever it is eligible for that reward and the indicator remains active in the MGM Program, which can be used within the conditions of the MGM Program for purchases in the Digiplanet online store.
3.11. To use the value of the accumulated prizes, the Indicator must use the Prize Code assigned to it in the MGM Program for purchases that are eligible.
3.12. The Prize Code is not redeemable for cash
4. Eligibility
4.1. All those who, whether or not they are clients, Digiplanet decides to invite at any given time are eligible to become Indicators, provided they do not fall under any exclusion criteria of Digiplanet.
4.2. All those who, meeting the non-exclusion requirements, receive the access Link from the Indicators to participate in Digiplanet's MGM Program are eligible to be Referrals.
4.3. All products or services from Digiplanet's online store are eligible for discounts whenever the Referee makes a purchase according to the rules of the MGM Program, provided that it is active and provided that the product has not been excluded by one of the rules defined in this Regulation.
4.4. Eligible products to be purchased by the Referrals using their rewards are all products that are not excluded from the MGM Program, permanently or temporarily, provided they are included in a purchase exceeding the minimum amount for applying the rewards.
5. Values of Prizes, Discounts, and Limits
5.1. The discount granted on purchases made by the Referrals in the Digiplanet online store using the Referrer's link/discount code is set at 5%, unless otherwise defined by Digiplanet.
5.2. In case of cancellation of a purchase that generated the assignment of a link/code, it will also be cancelled.
5.3. The Indicator will accumulate 10 EUR for each purchase made by the Indicated exceeding 200 EUR (VAT included), with only products or services eligible for the MGM Program counting towards this amount.
5.4. The minimum purchase amount for which the Indicator can use their rewards is 200 EUR in a single purchase, with non-eligible products or services for rewards not being counted.
5.5. The reward points awarded to the Referrer are personal and non-transferable and can only be used by the Referrer.
5.6. The Indicator Link has no expiration date and will cease to be effective when Digiplanet ends the Member-Get-Member program. However, the reward points are valid, unless otherwise indicated, for a period of 1 year from the moment they are obtained, after which they expire.
5.7. The Indicated party is not entitled to any prize, remuneration, or discount when the Indicator uses their prizes to make a purchase in the Digiplanet online store.
5.8. If the value of the prize to be used by the Indicator in an eligible purchase at the Digiplanet online store using the Prize Code is less than the total amount of the purchase, the Indicator will have to pay the difference to complete the total amount, whereas, conversely, if the amount of prizes to be used by the Indicator is greater than the purchase amount, the Indicator will not have to pay anything for that purchase and will still keep the remaining unused points in their MGM Platform account.
5.9. Digiplanet is not responsible for supplier stock shortages.
5.10. Digiplanet reserves the right to permanently or temporarily change the validity periods, percentages, and limits above, as well as the products and services eligible for the MGM Program.
5.11. Digiplanet may freely cancel the MGM Program with a 60-day prior notice, during which the Indicator must convert the rewards accumulated through the MGM Program.
5.12. No change, regardless of its nature, to the MGM Program, nor its termination, shall confer the right to any compensation for the member.
6. Exclusions
Customers who present risks of payment fraud previously committed in-store, customers who do not comply with the Program rules, who misuse it, and who engage in actions aimed at altering the operation of the MGM Program will be automatically excluded from the Member-Get-Member Program.
7. Additional information
7.1. Digiplanet reserves the right to suspend, at any time, temporarily or permanently, the Member-Get-Member Program, as well as to introduce any changes to these regulations, undertaking the obligation to disclose the changes under conditions identical to those of the disclosure of these regulations.
7.2. Digiplanet reserves the right to include or exclude products and services in the Program, temporarily or permanently change the values of prizes and/or discounts, and the values of the limits referred to in the previous numbers.
7.3. Participation in this action presupposes knowledge and full acceptance of these terms and conditions.
Any breach of the conditions set out in the Regulations may result in the exclusion of the participant and the refusal to grant the offer by Digiplanet.
8. Responsibility
Digiplanet will not be responsible for any fact that may be related to the use of the MGM Platform, any anomalies or incorrect functioning thereof, regardless of the causes. Digiplanet will make every effort to ensure that the member/holder retains the benefits of the accumulated prizes in case of operational problems.
9. Personal Data
9.1. Under the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 – General Data Protection Regulation – GDPR, joining the MGM Program implies that Digiplanet processes the personal data of the members.
9.2. The communication of personal data constitutes a legal and contractual obligation, being a requirement for joining the MGM Program, with the member being obliged to provide the said personal data; if they do not provide it, there will be no membership in the MGM Program and Digiplanet will not proceed with their request.
9.3. Digiplanet guarantees the total confidentiality of each member's personal data.
9.4. Digiplanet, as the data controller, will process the personal data of the member to, among other things, communicate the benefits of the MGM Program, send the link to unlock and redeem the prizes, send commercial and promotional communications of the marketed products and services, and analyze data for fraud detection or misuse of the MGM Platform.
9.5. By joining the Member-get-Member Program, the participant authorizes Digiplanet to process and store their personal data within the scope of the Program they join, expressly consenting to the processing of their personal identification and contact data and the data of the transactions they carry out in the Digiplanet online store.
9.6. Digiplanet will process the member's data within the territory of the European Economic Area, and therefore does not foresee any international data transfer.
9.7. Digiplanet will retain the data only for the period necessary for the purpose for which it was collected. The length of time during which personal data is stored and retained varies according to the purpose for which the information is processed, as there are legal requirements that mandate retaining the data for a minimum period.
9.8 Digiplanet will store and retain the data for the minimum period necessary to achieve the purposes that led to its collection and processing, except if otherwise required by law.
9.9. The holder, if they wish to exercise their right of access, alteration, cancellation, opposition, or limitation of the processing of their personal data, or to revoke their consent, must do so through the following email address digiclub@digiplanet.pt.
9.10. For the purposes of complying with the request to exercise rights in the previous number, Digiplanet, in case of reasonable doubt regarding the identity of the person making the request, may request that additional information necessary to confirm the identity of the data subject be provided.